FAQ

We currently only ship to Philippines and will expand to Hong Kong shortly.

Skinderella & Co. accepts various payment options including local debit cards, PayPal, GCash(through offline payment), and bank transfers.

Yes, absolutely. All products sold at Skinderella & Co. are 100% authentic and sourced directly from original manufacturers around the world. While packaging may vary depending on the country of origin, we guarantee that every item is genuine—no imitations or knockoffs. We also ensure product freshness by storing all items in a temperature-controlled environment and conducting regular quality control checks prior to shipping.

At this time, we’re only able to offer products that are currently listed and marked as in stock on our website. If an item you're interested in is out of stock, simply add it to your wishlist—you’ll receive an automatic notification as soon as it becomes available again.

Once your order has been placed and confirmed, it enters our processing system immediately to ensure fast dispatch. Because of this, we’re unable to make any changes or cancellations after an order is submitted. Please double-check all details—especially your shipping address and product selections—before completing your checkout.