FAQ

We currently only ship to Philippines and will expand to Hong Kong shortly.

Skinderella & Co. accepts various payment options including local debit cards, PayPal, GCash(through offline payment), and bank transfers.

Yes, absolutely. All products sold at Skinderella & Co. are 100% authentic and sourced directly from original manufacturers around the world. While packaging may vary depending on the country of origin, we guarantee that every item is genuine—no imitations or knockoffs. We also ensure product freshness by storing all items in a temperature-controlled environment and conducting regular quality control checks prior to shipping.

Currently, we only offer products listed and marked as in stock on our website. If an item is out of stock, add it to your wishlist to receive an automatic notification when it's available again.

Once your order is placed and confirmed, it enters our processing system immediately for fast dispatch. Therefore, we cannot make changes or cancellations after submission. Please double-check all details, especially your shipping address and product selections, before completing checkout.